FAQS
- Where are you located?
We are located in China - What is your return policy?
We accept returns and exchanges for all orders and items. Just contact us within 20 days of receiving your order. - Which countries do you ship to?
Our products are sold all over the world except Mexico, Brazil and India. We use recognized international companies to provide tracking, and we give preference to fedex DHL to ensure that your order arrives safely and quickly. We’ll email you the tracking number. - How long will the shipment take?
Shipping takes about 3-8 working days. - When will my order be shipped?
Once you place your order, it will take approximately 2-3 business days to process and ship. In the case of shoes, it takes about 2-6 business days, during the delay, the order may take up to 6 days to ship. - How can I get my tracking number?
All packages have tracking numbers. You can check the real-time shipping information of the goods in the background of the website, or you can add our whatsApp and we will send a tracking number by email within 2-3 days after your package is shipped. - How much is the shipping?
All our products are shipped free of charge. - My package is being held by customs, what should I do?
If your parcel is inspected by the customs, please wait for a few days and it will be automatically released, or please contact us to handle it for you. Please rest assured that we will ensure the safe arrival of your parcel.
- Are your products original?
All of our products are high quality replicas, made of the same materials as the original, with top craftsmanship and only the highest quality sold. - How can I pay?
You can use PAYPAL, credit card or Western Union - Are the payments safe?
Our page uses an SSL encryption system to ensure that all payments are 100% secure.